I have kept receiving this message, which does not allow me to log on to my mail. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). I think I'm working the credentials system quite hard. Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. Perhaps I should also throw into the mix that when I emptied Credential Manager, there were lots of entries from Microsoft Teams, which I use for 4 of the above. An O365 Education account (I think EES)Īll are working except the one mentioned.Go to the email security tab and press the settings button. Click on the trust center settings button. Now go to the trust section in the Outlook options window. The broken O365 Business Essentials account Follow the below steps to add the SSL certificate in your Microsoft Outlook application.So I'm now in the situation where neither profile works for that email address (O365 Business Essentials), so I have one profile just with that mailbox (not working) and the original profile showing mailboxes from: Clearly I don't understand the influence of the registry entry on any given profile, or indeed cause and effect between all this. The new profile worked and I thought 'great, I wonder if I can reinstall the account on the existing profile?" (to avoid reinstalling everything below.) which I did, and it worked there too. I'm afraid I can't remember the exact sequencing, but I think I added the registry entry, then when it didn't work, created a new profile as a last resort (may be wrong).
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